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Shop / mondale umbrella solar replacement lights
If the solar panel in your solar umbrella is not the source of the issue, please do not hesitate to send it back to us. We will be happy to provide you with a full refund once the product is returned to us in good condition.
The solar panel in your solar umbrella is equipped with a female connector. If you require a male connector instead, we recommend searching for product B07VHJZVS7.
It is important to note that the solar panel may not be the root cause of any problems you are experiencing with your solar umbrella. Therefore, we encourage you to first thoroughly inspect the solar panel to determine if it is functioning correctly.
In the event that the solar panel appears to be in good working order, yet you are still encountering issues with the performance of your solar umbrella, please do not hesitate to return the entire unit to us. We will carefully evaluate the product and provide you with a full refund if the issue is not related to the solar panel itself.
Customer satisfaction is of the utmost importance to us, and we are committed to ensuring that you have a positive experience with our products. If you have any other questions or concerns, please do not hesitate to reach out to our customer service team. They will be more than happy to assist you and provide any additional information or guidance you may need.
Thank you for your business, and we look forward to continuing to serve you in the future.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
manufacturer | EZreplacementdotcom | ||||
country_of_origin | China | ||||
customer_reviews |
| ||||
best_sellers_rank | #125,225 in Patio, Lawn & Garden (See Top 100 in Patio, Lawn & Garden) #824 in Patio Umbrellas | ||||
is_discontinued_by_manufacturer | No |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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